The introduction of FASTags has made travelling on Indian highways faster. Thanks to the automatic deduction of toll amount, you are no longer required to halt and pay manually. This allows you to avoid waiting in long queues at toll plazas,

Be aware that FASTag is a prepaid account linked to your bank account or prepaid wallet. You recharge your FASTag account from this payment source to enable automatic deduction.

This sometimes creates the need to switch your FASTag to another bank or wallet. Confused how to do it? Right now, the process might seem confusing! In this article, let’s check out some simple steps in which you can easily transfer your FASTag.

When is transferring FASTag to another bank account beneficial

Before submitting a transfer request, you must understand some common situations where switching banks can be beneficial:

• Lower fees

Please note that different banks and NBFCs have varying charges for FASTag services. When you switch to a bank with lower service or transaction fees, you can save money.

• Improved customer service

If another bank provides faster complaint resolution and better customer support, it might enhance your overall experience.

• Offers and discounts

Some banks offer additional benefits like cashback or discounts on toll payments. This makes them more appealing.

• Bank closure or issues

If your current bank is closing operations or experiencing frequent server problems, it is ideal to transfer your FASTag so that you keep getting uninterrupted services.

How to transfer FASTag to another bank account

The process of transferring your FASTag to another bank involves three main steps:

Step 1: Close your existing FASTag account

Before switching to a new bank, you must deactivate your current FASTag account. You can do so by submitting a deactivation request by:

• Logging in to your FASTag issuer’s online portal

or

• By contacting customer support

Before doing so, spend the remaining balance on tolls or request a refund from your service provider. Lastly, peel off the existing FASTag sticker from the windshield of your vehicle.

Step 2: Get a new FASTag

Once your previous account is closed, you can apply for a new FASTag with another bank or NBFC. To choose the best option, you must compare benefits like:

• Fees charged
• Offers and discounts
• Quality of customer services

Pick the one that suits your needs and visit the chosen bank’s mobile app or website. Now, you are required to:

• Fill out the application by providing vehicle and personal details.
• Scan and upload documents like your vehicle registration certificate (RC) and ID proof.
• Validate your mobile number via OTP.
• Pay the required charges (usually includes a security deposit) and an initial recharge amount.

Your new FASTag will be processed and delivered to your address in a few days.

Step 3: Affix the new FASTag sticker

Once you receive your new FASTag, stick it on your vehicle’s windshield, ideally, near the rearview mirror. To purchase adhesives, cleaning cloths or other similar materials, you can visit online marketplaces or offline stores.

Be aware that a proper installation ensures that your sticker gets properly scanned. You are now ready to use your new FASTag account and make instant toll payments.

Conclusion

By transferring your FASTag to another bank or NBFC, you can:

• Save on fees
• Enjoy better customer service
• Benefit from offers like cashback or discounts

The transfer process comprises only three steps. Firstly, you must close your existing account and then apply for a new FASTag with a preferred service provider. Lastly, fix the new sticker on your vehicle’s windshield near the rearview mirror.

As a tip, don’t take transfer decisions in a rush. Do proper research so that you get the best option. Also, remember to use or request a refund for the remaining balance before deactivating your current FASTag.